Join OWIT-Toronto on September 17, 2020 at 1 pm EST in this complimentary virtual event which will bring together industry thought leaders and technology subject-matter experts for sharing knowledge, delivering expert insights and exhilarating discussions on innovative solutions to embrace digital transition.
There is no proven road map available for dealing with a global humanitarian crisis the scale of COVID-19. However, globally, technology decision makers in every organization have already made significant choices to respond to the COVID-19 pandemic crisis with speed to maximize the safety of employees and ensuring continuity of business.
Gradually, as the pandemic begins to evolve, they will have to transition into the next two phases: Recover – during which an organization learns and emerges stronger from its response; and Thrive – in which the organization prepares for and shapes the “next normal.”
Jumpstart the recovery to ensure scalability
Given the complexity of the pandemic, there is reason to believe that the recovery phase for COVID-19 will require unprecedented levels of orchestration, communication, and changing of existing configurations during what promises to be a challenging and potentially protracted period across the globe.
Stabilize business operations for future readiness and resilience
The world will ultimately reopen for business. When that happens, the quick fixes and patchwork solutions adopted during the response phase may not stand up to rigorous testing. The focus at this stage will be on stabilizing and strengthening many of the solutions and processes rushed into place, by being more thoughtful and strategic about their deployment, developing the support infrastructure around them, and fully understanding the impact they will have across their organizations and partner networks.
Specifically, entrepreneurs will need to:
- Enhance digital innovations and presence
- Post-modernize customer support operations
- Build a trusted technology ecosystem
- Scale automation pilots
- Create a resilient IT architecture
- Keep an eye on their assets
- Get to know their people, inside and out