Market Information Papers
Corporate Social Responsibility Guide
In Canada, and around the world, companies, governments and consumers are increasingly interested in buying products and services that are produced in socially and environmentally responsible ways. Small and medium sized companies exporting to Canada need to be aware of how purchasers and regulators of the products they sell are defining and evaluating social and environmental performance, so that they can meet expectations, and ensure continued access to markets. This guidance document contains two types of information. This first is information on how CSR is defined and measured, why it is important for SMEs, and how the Canadian market is evaluating CSR performance of companies (Sections 2 to 6). The second type of information is specific step by step guide on how your business can improve its understanding, documentation, and communication of its CSR performance (Section 7). Links are included throughout the guide to provide you with additional information, and in the Annex’s a glossary, resources and examples of supplier codes of conduct have been provided.